Information We Collect
Privacy Policy
Effective date: August 8, 2026
Last updated: August 8, 2026
Chico Dryer Vent Plus respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit chicodryerventplus.com, contact us, request an estimate, or schedule dryer vent cleaning service.
Information We Collect
Information you provide
We may collect information that you voluntarily provide, including:
Your name
Phone number
Email address
City or service location
Information about your dryer, dryer vent, property, or requested service
Appointment and scheduling information
Messages or other information you provide through our contact form, email, phone calls, or text messages
We do not collect payment-card information through this website.
Information collected automatically
When you visit our website, certain technical information may be collected automatically, including:
Internet Protocol address
Browser and device type
Pages visited and time spent on the website
Referring website or search source
General geographic area
Website interactions
Cookies and similar identifiers
How We Use Information
We may use the information we collect to:
Respond to questions and estimate requests
Schedule and provide dryer vent cleaning services
Communicate about appointments or requested services
Maintain customer and service records
Operate, secure, troubleshoot, and improve the website
Understand how visitors find and use the website
Detect spam, fraud, or misuse
Comply with legal, tax, insurance, and recordkeeping obligations
Establish, exercise, or defend legal claims
We do not use contact-form information for recurring marketing texts or emails unless you separately agree to receive them.
Phone Calls and Text Messages
If you call or text Chico Dryer Vent Plus, we may collect your phone number and the contents of your communication. We use this information to answer your questions, provide an estimate, schedule service, and communicate about your appointment.
We do not send recurring promotional text messages without separate consent. Message and data rates may apply depending on your mobile carrier.
Cookies, Google Analytics, and Other Technologies
Our website uses cookies and similar technologies to operate properly and understand website traffic.
We use Google Analytics through Site Kit by Google. Google Analytics may collect information about your device, browser, website activity, approximate location, and interactions with the website. Google may use cookies or similar identifiers when providing these services.
Our website may also connect to Google services, including Google Fonts. These connections may provide Google with technical information such as your Internet Protocol address and browser information.
More information about how Google processes information is available at:
https://policies.google.com/technologies/partner-sites
You can learn about the Google Analytics opt-out browser add-on at:
https://tools.google.com/dlpage/gaoptout
You may also control or delete cookies through your browser settings. Disabling cookies may affect how some website features work.
How We Share Information
We may disclose information to service providers that help us operate the business, including providers of:
Website hosting and maintenance
Contact forms and email delivery
Website analytics
Data storage, security, and spam prevention
Accounting, insurance, or professional services
These providers may use information only as necessary to perform services for us or as permitted by their own privacy policies.
We may also disclose information when required by law, to respond to a lawful government request, to protect our rights or safety, or in connection with a sale or transfer of the business.
We do not sell or rent your personal information. We do not share personal information with other businesses for their own direct marketing or cross-context behavioral advertising.
Data Retention
We retain personal information only for as long as reasonably necessary to respond to inquiries, provide services, maintain business and tax records, resolve disputes, enforce agreements, and meet legal or insurance requirements.
Retention periods may differ depending on the type of information and why it was collected. When information is no longer reasonably needed, we may delete or anonymize it where practical.
Your Choices
You may contact us to ask what personal information we maintain about you or to request that we correct or delete it. Certain information may need to be retained for legal, tax, insurance, security, or legitimate business purposes.
To make a request, email brent@chicodryerventplus.com or call 530-864-0646. We may need to verify your identity before completing a request.
Do Not Track and Third-Party Tracking
Some browsers provide a traditional “Do Not Track” signal. Our website does not currently respond to traditional Do Not Track signals.
Third-party services used on the website, including Google Analytics, may collect information about website activity over time and across different websites according to their own policies. You can limit this collection using browser cookie controls or the Google Analytics opt-out browser add-on.
Children’s Privacy
This website and our services are intended for adults seeking dryer vent cleaning services. We do not knowingly collect personal information from children under 13. If you believe a child has provided information through the website, please contact us so we can delete it.
Data Security
We use reasonable administrative and technical measures intended to protect personal information. However, no website, email system, or method of electronic transmission can be guaranteed to be completely secure.
Links to Other Websites
Our website may contain links to third-party websites or social media pages. We are not responsible for the privacy practices or content of those websites. Review their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy when our website, services, or privacy practices change. The updated policy will be posted on this page with a revised “Last updated” date. Material changes will be identified on the website when appropriate.
Contact Us
If you have questions, concerns, or requests concerning this Privacy Policy, contact:
Chico Dryer Vent Plus
Chico, California
Phone: 530-864-0646
Email: brent@chicodryerventplus.com
Website: https://chicodryerventplus.com